Returns & Shipping Policy

Kicotan Haven

Effective Date: January 1, 2026

Kicotan Haven is committed to transparency, care, and respect in every order. Please review the information below so you know what to expect.

Shipping Policy

All Kicotan Haven items are made to order.
Please allow 3–7 business days for production before your order ships.

Once shipped, orders typically arrive within:

Shipping times may vary due to carrier delays, weather, or high-volume periods.

Shipping costs are calculated at checkout based on your location and order size.

You will receive a confirmation email with tracking information once your order has shipped.

Because our products are made to order, we do not accept returns or exchanges for reasons such as:

However, we stand behind the quality of our work.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

We will gladly replace the item or issue a refund when appropriate.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Orders may be canceled within 24 hours of purchase.
After production begins, cancellations are no longer possible.

If you have questions about your order, shipping, or returns, please contact:

Kicotan Haven is a small, Native American–owned business. Thank you for supporting intentional, mindful commerce.